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Datos de encuesta asociados a: Simplificando vidas: Calidad y satisfacción con los servicios públicos

By Innovation in Citizen Services Division (VPS/IFD/ICS)

This dataset corresponds to a survey performed between July and September of 2015 on 6 countries from Latin America and the Caribbean. 11,500 citizens provided information about their experience with a specific set of government services.

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Metadata & use

Identificador https://doi.org/10.60966/exxm3z0x
Licencia Creative Commons Attribution–NonCommercial–NoDerivs 3.0 IGO
Relación
Citación

Pareja, Alejandro;Fernández, Cecilia;Blanco, Bárbara;Theobald, Katharina;Martínez, Alejandra, 2016, Survey Data associated with: Simplifying Lives: Quality and Satisfaction in Public Services, IDB Open Data, https://doi.org/10.60966/exxm3z0x
Issued date 2016-04-12
Modified date 2025-04-11
Etiquetas/Palabras Clave Chile · Citizen Satisfaction · Ecuador · Panama · Paraguay · Public Services · Trinidad And Tobago · Uruguay
Idioma Spanish
Cobertura Temporal 2015-2015
Cobertura Geográfica
Chile
Ecuador
Panama
Paraguay
Trinidad and Tobago
Uruguay
Cobertura Regional América Latina y el Caribe
Publicador
Inter-American Development Bank
Autor
Pareja, Alejandro
Fernández, Cecilia
Blanco, Bárbara
Theobald, Katharina
Martínez, Alejandra
Inter-American Development Bank
Tipo de Recolección de Datos Datos de Encuesta
Tipo Estadístico Datos de Corte Transversal
Estructura de los Datos Datos Estructurados
Notas de datos

The data were provided by respondents from the 6 countries that were evaluated (Chile, Ecuador, Panama, Paraguay, Trinidad and Tobago, and Uruguay). It was an online survey. Invitations to participate were sent through Facebook. Quotas were set by age, gender and geographic zones based on the demographic profile of each country. It was required that respondents were over 18 years of age and that they had performed the procedure in the last 12 months.

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